Rick Craig
Director of Information Technology
Phone: 231-2561

Andrew Powers
IT Specialist
Phone: 231-1490

Gabe Smith
IT Specialist
Phone: 231-6701

Li Gray
IT Helpdesk Technician

Jeff Salan
IT Helpdesk Technician


New password complexity rules were implemented on January 29, 2018 to increase security for all accounts using the VT Username (PID) identifier (including Hokies, Google, and Oracle/Banner services) making passwords easier to remember.

The Network Password (for eduroam WiFi and VPN access) is also now administered via a different system.

The new rules for VT Username (PID), Google, and Hokies Passphrases:

  • At least 12 characters.
  • A maximum of 64 characters.
  • Shorter passphrases (12-19 characters) must include mixed case letters plus either a numeral or a special character.
  • Longer passphrases (20+ characters) offer more freedom – you can use spaces and any combination of characters, cases, and symbols. Sentences and memorable phrases are allowed.
  • Some passphrases are unavailable, based on the VT IT Security Office dictionary of previously hacked passwords.
  • Can’t be the same as any of your last five passwords.
  • Can’t contain your VT Username forward or backward.
  • Can’t contain sequences of 5 or more ordered characters (for example: abcde, qwert, 12345, aaaaa, 11111).

The new rules for Oracle/Banner Passphrases:

  • Just like the rules for VT Username passphrases, except
    • /  @  $  and ” (and a few other characters) are invalid for Oracle passphrases.